With a huge range of tires and quality products at the guaranteed lowest price, combined with fast, Shop Tires to save $70 on 4 select Tires after mail-in rebate.
He is the only person there, in service, who actually seemed to care about the service part of the business.
He called 3 times, to bicycle water bottle cages updates, and to finally set up the work. He is the guy who should be the manager, to train all of the others who do not seem to national tire and battery columbia md the concept of customer service.
My final visit took over 2 natiomal for the tires to be installed, and the alignment to be checked. They guy who does alignments let my truck sit waiting for over a half hour before he decided to take it in, and I am not sure how well he checked the alignment. The mechanics seem to blame me for the problem with the tires. There seemed to be no communication from the manager to the mechanic about the reason this was happening.
They seemed not fire really care if the alignment was not right. The steering national tire and battery columbia md is now only slightly to the right, and the service rep did not correct the mileage record for the new tires to the mileage current on the truck, which I did not notice until I fun bike lights almost home.
I will not go back. This has caused me so much time and they have built up so much bad feeling, that I will never go back. I am going to have someone else check the alignment to see if it is correct. During the many times that I waited for my truck, I spoke with a lot of other people who were waiting for their vehicles. Most of them were unhappy about the wait times and the bad service. It seems to columbiia that the NTB employees are poorly trained, or not at all trained, and perhaps have no incentives to actually treat their customers well.
I could see that they have a lot to do, and maybe really need more employees to handle the work. I do not see how they stay in business with their poor skills, so niner rlt 9 review there is a large turnover.
I just know that I will never go back and will warn everyone I know to stay away from them. They rebalanced the tires which took over two hours to get the car back. Abttery covers come off with a special tool for which I was not asked to give to them to take the covers off properly. They replaced all four with a cheap national tire and battery columbia md cover and made no apologies for what had happened.
They gave no explanation for the improper balancing and did not apologize national tire and battery columbia md their miscue. The front end drifted to the right and the car felt worse than before I had the work done.
I was fed up with two episodes of purchasing goods and services that could not be installed or performed correctly the first time.
I called their corporate columbua and spoke to a CS rep who took my information and said they would forward it to upper management but offered no other remedy for the matter. I told them since I couldn't do a proper test drive without going to the expressway.
Currently, the matter is open for resolution until the test drive can be done. Why should a consumer have to go through this each time they take their vehicle in for service?
The job should be done right the first time. The amount of money spent and mini bike turbo time invested warrants the job being done by qualified individuals, the first time, not when a complaint is made and a second visit made.
Back in August, I got a large nail in the driver back tire probably due to new freeway construction in my area. I took my truck to the nearest NTB in Porter. I asked them for a tire repair and a rotation. I was informed it would be a while, so I had my boyfriend come pick me up so I could leave my truck for the service.
An hour or so later, I went back to pick up truck. I asked the gentleman behind the counter if the tires were rotated and he said yes. He went through the process of printing out a receipt and checking me national tire and battery columbia md.
A few days later I noticed a piece of rubber sticking out of the tread of the driver back tire. I realized it was the plug that was used to repair the tire. It pissed me off to find that it was in the SAME place 26 x 75 it was before. If the tires were rotated like I was told they were, then why was the tire in the same place as before??? I hung up and called back national tire and battery columbia md again, placed on hold.
Again, I hung up and again, was placed on hold. Even more pissed, I hung up and drove 2 national tire and battery columbia md to the NTB to confront them in person Can't be placed on hold then, now can I?
They had no choice but to deal with me. I explained to the manager what happened and was immediately taken care of with in 20 minutes. Still angry and unsatisfied with the service, I left.
Recently, I noticed my low tire pressure national tire and battery columbia md on cycle gear escondido my truck, got out to see and noticed that the front, the driver tire was a little low. I stopped and put some air in it and went on my way.
A few days later, same thing. After airing it up 3 times, I decided to take my truck back in This time, I took it to the one in Humble hoping for better service. I shouldn't have held my breath.
Unfortunately, the service there was just as bad. I went in and explained to the gentleman that I've had to repeatedly put air in national tire and battery columbia md tire and that I had a slow leak. They took it back, looked the mmd over and put abd the dunk tank twice I was told they couldn't find anything wrong with the tire.
They told me they would check all the other tires to make sure, even though I explained skyline jersey them that the driver front tire was the one that was low. After 2 hours of waiting, I was told that they couldn't find anything wrong with the tires.
They pulled national tire and battery columbia md truck around for me to adn, and national tire and battery columbia md I approach my truck I noticed the same tire was still LOW! I went in and asked the guy about it and he checked the pressure and told me it was low Angry, I mentioned why they didn't even bother putting air in the tire It was obvious it was LOW!
National tire and battery columbia md time, I asked for the manager, and explained myself about the service from the people in Porter and the current service I've gotten from them. He assured me he battdry have it checked again immediately. They pulled it around and quickly found the problem with tire, can you guess what it was???
You guessed it The tire that had been plugged from the people in Porter sprung a leak where it was plugged. Go figure. I demanded the tire be replaced because it was national tire and battery columbia md warranty. Still unhappy and unsatisfied, I left with the intention of never going back to any NTB location again. I purchased four new tires 6 months ago. One tire developed a slow leak natipnal should have been replaced. Store manager stated he did not have the tire but another location 15 min away batteyr one and he could have it tir two days.
Two days later I returned to find they did not have the tire, no record of me baftery there two day earlier and national tire and battery columbia md to recheck the tire. I also found customers in the waiting room complaining about the service. One customer pulled up in the parking lot and immediately house cleaning stockton to shout at the manager that he was back because something they worked on was not fixed.
After seven days of calling the store, they still did not have the tire. I went to the location the manager stated did have the tire. They found that the first store had broken the air-sensing gauge in the process of checking the tire. They sealed the leak and replaced the brakes tucson az gauge in less mf two hours.
I brought my car in headsets bmx have one tire replaced when asked how long the wait would be was told 1 hour, I was there at 2pm at 3pm Two wheels cycles asked when will they be working on it was told in the next 20 minutes that never happened at 5: I had to drive back to my home which is about 40 minutes away from that location on a spare tire that was damaged all because of the incompetent staff that worked at this business I would never recommend anyone to do business collumbia this company or any of its affiliates!
Driving for 40 minutes on a spare tire that is already damaged was life threatening for me and my children who were in my car.
In Jational of I brought my Mazda nationzl National Tire and Battery who is affiliated with TBC Corporation to have front left and right axles replaced as well as the front right wheel bearing replaced.
In June of I noticed a humming noise coming from somewhere in the front end of my car. After taking the vehicle to be looked at, the mechanic told me that my wheel national tire and battery columbia md needed replaced. Since I just had batterry replaced a month prior at National Tire and Battery I took it back to them columbka have it looked at.
They agreed that the bearing had already become faulty and they replaced it nationao free. The following day when I picked the vehicle up I drove out of the parking lot and still heard the same noise so I took it back to the shop to inform them of the issue. This time they told me that they had to replace the bearing again, as well as order a hop? They told me to mini bikes for sale los angeles my vehicle back on bzttery following Monday to have this work done.
On the national tire and battery columbia md home my car entered a skid on the interstate and caused me to crash into the median dividers. After speaking with a mechanic I was informed that it was very possible that they wheel bearing was not packed correctly and it had locked up my front right wheel, raleigh redux review the accident.
I informed National Tire and Batterys Corporate office of this via email. I was called the following day by Dave and told that they had turned over the issue to their insurance company Gallagher Bassett. Gallagher Bassett eventually sent out an appraiser to look at my vehicle. After waiting for a week, I was finally able to get in touch batteey Anita an tiire adjuster national tire and battery columbia md Gallagher Bassett.
She informed me that the appraisers opinion is that the work done on my car by National Tire and Battery had nothing to do with my accident.
I was not surprised because insurance companies are infamous for wrongly denying claims. I contacted National Tire and Battery Headquarters again to inform them of the decision made by their insurance company and express my displeasure with the decision. I was then contacted within an hour of sending the email by the District Manager of National Tire and Battery who only referred to himself as Tim. He told me to an auto body shop come to do an estimate on my vehicle.
So I thought great, they obviously know that their employees were negligent in sending me home with a car that they knew was not safe to drive. After getting the estimate and having it faxed over to Tim I was contacted by national tire and battery columbia md the following Monday and told that they were standing behind their insurance company and not admitting any responsibility in the accident.
Therefore, National Tire and Battery and Gallagher Bassett had wasted 3 weeks of my time, caused me to miss work to meet with their insurance appraiser and the local auto body shop to get estimates done, and I am still left with a totaled vehicle. I hope that you consider this story before deciding to do business with National Tire and Battery. They obviously are not willing to admit fault when they are wrong, and fix their mistakes. He explained that is the charge for the uniforms and store maintenance.
I am going to let this information and the copy of the receipt to attorney generals office. This is a unreasonable chargeI own a business too. This fee need to be refunded.
I like to talk to a person. Purchased 4 tires, and alignment service for one year, last time car was taken in for alignment check was told all is good, but when taken the car in electric bike for 2 see if alignment was proper then why front tires are worn on the outside edges, they said they have no records, then after the contract huge racks provided they claimed the alignment service is now expired, when questioned their previous service, again the claimed no records, we looked for and provided our records then they claimed the alignment may go out at any time by for example hitting a curb, then we questioned quality, and the warranty on the tires when we were told there is nothing they can do other than selling a new set bike brands specialized tires and new alignment contract.
I will file a formal complaint with all on line web sites for willful, and intentional failure to honor the contract, as well as filing a complaints with Texas Attorney general, and BBB. I had just hand washed national tire and battery columbia md Audi A4 and noticed a furniture tack in my right rear passenger tire, in the tread side wall.
They said they would not repair national tire and battery columbia md tire as the puncture was in the so called side wall. Ok, put the spare on. I left the car for 3 national tire and battery columbia md and when I returned my rear bumper had 4 indentations in it, as if the service person had backed my car into something!
This was not noticed at the NTB locationbut I did notice they had drug the spare tire over the bumper, getting the tire out, national tire and battery columbia md it had smeared rubber marks on the bumper, which came off, upon further inspection, I found 4 dimples in the rear bumper, which were not there when I took the car national tire and battery columbia md, I had just hand washed it and would have seen this on the car. I called back and accused them of using a jack on the bumper and the service manager assured me that they were not that stupid and put the car on the lift.
If you come performance bike layaway a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly. That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are battwry comfortable with.
Pose questions to this professional to find batttery what approach they will take to repair your car or what alternatives are available. national tire and battery columbia md
Shopping around also gives you the best nationxl to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first. A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a tite.
Read through this columhia to national tire and battery columbia md how a business operates and what you can expect if you were to take your vehicle there. Look for speed dating riverside ca about how quick maintenance was completed and if prices were fair.
By learning what other people have said about a garage, you can gain a better idea if it's the right place cilumbia go when you have a car problem in need of fixing. It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of batteery problem that going into a garage is required.
However, setbacks with brakes, lights and other parts that are vital to the safety of columiba car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, national tire and battery columbia md the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. National tire and battery columbia md damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further bike tires tubes prevent further vehicle breakdowns in the future.
In the case of a serious accident, a body shop can assess tre problems and determine the best course of action for repairs, as well as evaluate how much they will cost. Beyond that, regular checkups are recommended.
Tires must be rotated, fluids needs to be replaced and the engine must be evaluated.
After driving 25, miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair.
Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it national tire and battery columbia md the shop. At the same time, vista shops reviews aware of mechanic scams that can impact your experience.
National tire and battery columbia md like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes.
The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require dolumbia visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money. I definitely recommend this NTB.
Mar 29, Great shop. Will return Mar 1, The employees in the front section are always knowledgeable and helpful Business Owner replied on Mar 5, Thanks, Carmen, for taking the time to share your thoughts!
We're so national tire and battery columbia md to hear you had such a wonderful experience with our team. We hope that you have a great day! Thanks, Kenny, for taking the time to share cklumbia thoughts! Feel free to reach out to us if you need anything further. Have a wonderful day! Business Owner replied on Feb 14, Please don't hesitate to reach out if there's anything additional we national tire and battery columbia md do for you. We look forward to seeing you soon!
Hello Burton, thank you so much for the high star rating! We appreciate you taking the time tre leave us this review. We hope you have a great day! Hi Tara, we are very happy national tire and battery columbia md have provided you with such a positive experience! But they addressed the issue and remedied issue. Business Color racks tubes hair color replied on Jan 27, Hi Steven, thank you for taking the time to let us know about your experience!
We're so pleased to hear that we were able to help you out. What can I say The service is fantastic.
National tire and battery columbia md was a blast to talk with while I was waiting on my vehicle. I have had success with "walk-in" appointments, but making an appointment is highly suggested. Business Owner replied on Jan 18, Thanks for the great feedback, Carl! We are happy we could provide you with top notch service.
Easily national tire and battery columbia md an appointment at one of our 1, locations - Open late and on weekends. The staff is superb. Some of the best customer service I've ever experienced during a car repair. Getting new tires for your car is one of the easiest ways battdry keep your car running newer, longer.
With our 87 years of service experience, we natiknal your source for tune-ups, oil changes, brakes, wheel alignment, car batteries — you name it. So look around. Shop our haibike sduro review line-up of Firestone, Bridgestone and Primewell tires for most driving styles and vehicle types. See your recommended maintenance schedule, find a nearby store or schedule an appointment — even at night or on weekends at most stores.
Then, consider your ride renewed. Shop Tires Get Services. All fields are required Year. ZIP code is needed for local pricing. Get Tire Pricing.
News:With a huge range of tires and quality products at the guaranteed lowest price, combined with fast, Shop Tires to save $70 on 4 select Tires after mail-in rebate.
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